Cloud Direct knowledge base

Using the BroadCloud My Phone portal

The My Phone portal is a self-service web portal for Cloud Direct's VoIP PBX users to manage / customise their BroadCloud Unified Communication (UC) features. Through the My Phone portal, users have complete access to all their Unified Communication services.

Within the My Phone portal, users can:

  • Manage unified messaging preferences
  • Create unique call handling rules for special phone numbers, or to accommodate different times of day or days of week
  • Manage preferences for traditional features like call forwarding, anonymous call rejection, etc.
  • Set Simultaneous Ring preferences for exceptional availability
  • Manage access and download user clients
  • View call history


The attached document, BroadCloud PBX: My Phone Portal, provides all the information you need to get the best from this feature.