Business Guides

BUSINESS GUIDE - Customer Engagement – How to drive sustained profitable growth above market average

A series of practical guides to achieving real-world business excellence.

BUSINESS GUIDE - Driving and Measuring Sales Success in a SaaS / Cloud environment

All Cloud business must include the following key performance indicators (KPIs) to help guide them to success: Committed Monthly Recurring Revenues (CMRR), Customer Acquisition Cost Ratio (CAC Ratio), CMRR Pipeline, Cash Flow, Customer Churn, Customer Lifetime Value (CLTV) and Commission Plans

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