Microsoft targets SME VoIP market
By Cloud Direct • 04 Oct 2007
Microsoft has announced plans to release a range of voice over internet protocol (VoIP) products aimed at small and medium enterprises (SMEs).
The Response Point phone system supports both IP and traditional analogue-based telephony and requires a base unit and multiple desktop phones.
Original equipment manufacturing partners Quanta and D-link will provide twenty phone systems for Response Point, which will be bundled with the software.
The packages will cost less than $3,000 (£1,500), Microsoft revealed this week.
The IT-giant will continue to target the SME market at an event in San Francisco on October 16th.
At the event Microsoft will release its Unified Communications products, which feature its Office Communications Server and a range of other communications products.
Response Point uses a voice-activated interface that allows users to reach anyone in their contact list by saying their name.
The system also has an automated receptionist facility where incoming calls are received and rerouted by the receptionist to the correct contact according to the caller's voice instructions.
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