Strategic document outsourcing can have business benefits, says Gartner
By Cloud Direct • 02 Nov 2010
Strategic document outsourcing (SDO) can offer a number of benefits to businesses and organisations, it has been claimed.
Pete Basiliere, research director for Gartner, commented that large enterprises and government agency clients increasingly engage SDO providers as a means to cut costs, avoid capital expenditures and improve business processes.
Third-party providers also help ensure businesses can comply with complex regulations, he claimed.
He stated: "SDO providers who can quickly provide demonstrated cost savings and process improvements that meet or exceed the client's return on investment justification for outsourcing… will enjoy the greatest revenue growth potential."
Mr Basiliere said that outsourcing providers must also enable their clients to be more efficient, and work with their customers' employees to implement sustainable change.
The National Outsourcing Association recently noted that outsourcing increases access to resources, as well as helping clients to reduce costs.
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