For organisations that don’t have a large or highly skilled IT department, Cloud Direct’s administrator support subscription for Office 365 frees up your IT staff so they have time to focus on other, more strategic areas of your businesses’ IT needs.
Our teams will support your Office 365 administrator and environment so your IT staff are free of the usual day-to-day tasks and can work more strategically for your business.
We understand that your IT requirements will change as your business grows, so we’ll be on top of things when it comes to helping you activate or deactivate certain functionalities.
We’ll take care of things when you need to add, change or move a licence.
Should you require changes to settings, we can handle these.
|Administrator support for Office 365|
|Access to our knowledge base|
|24/7 support with SLA|
|Investigating the instance of an outage|
|Investigating a loss of function|
|Direct contact into the support team|
|Named account team|
|Admin support and management of your 365 environment|
|Support adding/moving/changing user|