Microsoft Dynamics 365 combines Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) applications in the cloud to give you an integrated view of how customers interact with your business. It breaks down the traditional silos between departments, systems and processes to enable digital transformation and personalised customer journeys.
The Dynamics 365 apps cover all business functions from sales and marketing to operations, customer service, field service and finance. They incorporate powerful analytic tools, like Power BI, to give you the insights you need to anticipate and respond to the changing needs of your customers.
While all the apps work seamlessly together, they can be deployed separately so you can start with exactly what you need and add more as you grow. Dynamics 365 is also fully integrated with Office 365, so you can combine critical business processes with the personal productivity tools your teams use every day including Outlook, Excel and Skype for Business.