Dynamics 365 for Sales will transform your lead management and CRM to help you find the best opportunities for your business. It brings together information about prospects and customers in one place and helps you spot potential value. With real-time data, automatic workflows and predictive analytics, you’ll know exactly where to focus your efforts to maximise performance.
With the right insights into customer behaviour, your sales teams with have the information they need to deliver a personal sales experience that builds relationships and generates revenue. They can react faster and anticipate customers needs more efficiently. Dynamics also reduces administration and distractions by streamlining business processes and automating workflows so your sales teams can focus on selling.
Dynamics 365 for Sales lets you access data and work collaboratively with colleagues to progress opportunities wherever you are, using cloud-based apps combined with the productivity tools in Office 365. You’ll also get powerful, interactive reporting and visual dashboards that let you drill down to the detail of every opportunity.
Make sense of large amounts of data to understand and develop relationships. Use predictive intelligence to identify where prospects are in the buying cycle, so you know what action to take next. Build trust with relevant, useful and personalised product recommendations.
Spot trends in customer behaviour and identify potential value. Understand how customers interact with you across different channels to spot buying signals and warning signs. Build a complete picture of specific accounts by sharing information and knowledge with colleagues.
Dynamics 365 for Sales helps you spend more time selling and less time on administration. Automated workflows reduce paperwork and duplication. The apps are cloud-based and integrate seamlessly with familiar personal productivity tools in Office 365, like Outlook, Excel and Skype for Business so your sales teams can be effective anywhere, anytime and on any device.
Real-time analytics combine historical data with predictive analytics to help you set targets and monitor progress. Dashboards, visual charts and natural language queries make analysis quick, easy and interactive. Align sales behaviour with key priorities and have the information at your fingertips to coach and motivate your teams.