LiveVault firewall and IP port rules

The following information identifies the ports and IP addresses that must be allowed on your network firewall to support LiveVault services.

Most of Cloud Direct's LiveVault customers will use only the European Data Centers. However, information for Data Centers in Canada and the USA is also included, for information only.

These address rules are for outbound connections from the protected server to the internet.

 

European Data Centers

Note: Port 2147
LiveVault uses a single outbound initiated port for all communications with customer's servers. This allows LiveVault to securely pass through customer's existing firewalls and routers.
Port 2147 is registered for this use, but LiveVault will dynamically look for another port (again, outbound only) if this one is unavailable.

Address ranges to open

Ports to open

Purpose

Comments

208.66.140.0/26

80, 443, 2144, 2145

Bridge, Web, and Provisioning

 

216.229.151.128/26

80, 443

Web

 

208.66.136.64/26

80, 443, 2144, 2145

DR Bridge, DR Web,
DR Provisioning

 

83.126.49.0/24

80, 443, 554, 1720, 1863, 2144, 2147

Vaults

New IP range Required starting June 2019

83.126.33.0/24

208.66.136.128/26

80, 443

DR Web

 

149.7.61.0/24

80, 443, 554, 1720, 1863, 2144, 2147

Vaults

Retired IP range Remove after September 2019

154.57.153.0/24

 

US and Canadian Data Centers (for information only)

As most of Cloud Direct's LiveVault customers use only the European Data Centers, the following information for Data Centers in the USA and Canada is included for information only.

US Data Centers

Address ranges to open

Ports to open

Purpose

208.66.140.0/26

80, 443, 2144, 2145

Bridge, Web, and Provisioning

216.229.151.128/26

80, 443

Web

208.66.136.64/26

80, 443, 2144, 2145

DR Bridge, DR Web, DR Provisioning

208.66.136.128/26

80, 443

DR Web

205.235.80.128/25

80, 443, 554, 1720, 1863, 2144, 2147

Vaults

208.66.140.64/26

208.66.141.0/25

216.229.151.192/26

216.229.155.0/24

208.66.137.0/24

216.229.148.0/24

Canadian Data Centers

Address ranges to open

Ports to open

Purpose

208.66.140.0/26

80, 443, 2144, 2145

Bridge, Web, and
Provisioning

216.229.151.128/26

80, 443

Web

208.66.136.64/26

80, 443, 2144, 2145

DR Bridge, DR Web,
DR Provisioning

208.66.136.128/26

80, 443

DR Web

199.47.127.64/26

80, 443, 554, 1720, 1863, 2144, 2147

Vaults

172.97.15.128/26

 

Glossary of terms

The following table describes terms used in the "Purpose" column above.

Term

Description

Vaults

Vaults connections are used when needed, to send backup data and receive restore data.

All connections to vaults use the LiveVault Fast Object Transfer Protocol, regardless of the port number used.

Bridge

This is a persistent connection used to transfer status information.

All connections to bridges use the LiveVault Event Notification Protocol, regardless of the port number used.

Provisioning

This is used periodically to add a new system, and to check for updates.