Boost productivity with Microsoft 365 managed services

Choose the right plan for you

You rely on Microsoft 365 to keep your business moving. In the era of Hybrid Work, your talented employees are busy working on multiple devices, in various locations with increasingly flexible working hours. So having complete confidence in the performance of the tools they rely on seems obvious, right? Our industry-leading Managed Services means your IT team gets the hands-on support they need.

We’ve got you covered

Being a Cloud Direct customer means you’re always backed with world-class 24/7 support. And our customers agree, giving us a Net Promoter Score of 85 which speaks for itself.

Around-the-clock support

24/7 admin support from a team of skilled Microsoft 365, Teams, SharePoint and Security engineers. You can rely on us whenever you need to.

Self-management

Provide™ is your single-pane-of-glass to manage your subscription, manage your billing and invoices, add new starters and raise and track support tickets.

Security guidance

Access your security rating based on settings and habits. And we’ll even send you regular reports and tips for how you can improve your security posture.​

Keeping pace

Technology is ever-changing. It’s our job to understand how it can make you even more competitive, and to transfer that knowledge to you – continuously. We deployed the UK’s first Microsoft 365 roll-out and we haven’t stopped since. We make sure your environment is secure, your users are trained and always able to access their tools and files and your hybrid work strategy keep abreast of change. We do all this so you don’t have to think about it – it just works – so you can too.

Silver Managed Service

This is a package suited for those who need a little extra help from time to time, but generally have it covered. We provide the assurance and expertise to help you get to grips with your new productivity suite.

Key features:

  • 24/7 admin support
  • Technical leadership on proactive project work
  • Microsoft Secure Score reports and recommendations
  • Three monthly configurations
Gold Managed Service

This is our most popular and cost-effective managed service package for customers looking to extend your IT team so your employees can focus on what they do best. You can rely on us to provide guidance, technical expertise and support.

Key features:

  • 24/7 admin support with enhanced response times
  • Technical leadership on proactive project work
  • Microsoft Secure Score reports and recommendations
  • Six monthly configurations
  • Regular service reviews and recommendations
  • Cost optimisations
  • Expert guidance on security and compliance strategy
Platinum Managed Service

This is designed for customers operating in regulated industries such as Financial Services, Insurance and Legal organisations. This builds on the other plans with increased security leadership.

Key features:

  • 24/7 admin support with enhanced response times
  • Technical leadership on proactive project work
  • Security posture reporting
  • Ten monthly configurations
  • Regular service reviews and recommendations
  • Cost optimisations
  • Expert guidance on security and compliance strategy
  • Annual security assessment and licence optimisation
"Cloud Direct has been great at helping us transform our business and lead the way in our market by supporting us to adopt the latest technology."
Sebastian Ailioaie – Group Digital Manager, ACE

Focus on what you do best - leave the rest to us

Speak to a consultant about a managed service

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