Cookie Policy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.

This policy is effective from 11/09/2013.

Cookie

Name

Purpose

ResponseTap adi

ResponseTap cookies show each visitor to our website a unique telephone number by which to call us. We use the information gathered to analyse and understand how people interact with our website.

For opt-out information, contact support@responsetap.com or visit https://www.responsetap.com.

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Google Analytics _utma

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.

You can view the Google Analytics privacy policy here:

http://www.google.co.uk/intl/en/analytics/privacyoverview.html

You can opt-out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

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Visual Web Optimiser _vis_opt_

We use Visual Web Optimiser (VWO) to optimise and variate certain pages on the website.

VWO uses cookies to do testing. The cookies are used to keep track of the variation that a user has seen, the goals a user has completed and even the fact the user has becom a part of the test or not.

VWO does not collect personally identifiable information. VWO collects at a minimum, visitors, clicks and conversions for all tests, but there is no personal data collected. At an aggregate level, VWO tracks the success metrics defined in a test. This data is not available at an individual visitor level.

AddThis bt

AddThis helps us to receive information such as which web page you came from, which type of browser you are using, and your general geographic location. When you and others use our tools to share content, we aggregate data about what pages are shared, when, and how. We also assign your web browser a unique identifier. This ID doesn't, and can't, say anything about you, it's just a random series of numbers and letters we use to distinguish users from each other.

You can view the AddThis Privacy Policy in full here:

http://www.addthis.com/privacy

You can easily stop AddThis from collecting any information about you for online behavioral advertising by opting out:

http://www.addthis.com/privacy/opt-out

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Eloqua ELOQUA

In certain parts of our website we use cookies from Eloqua that will enable us to provide and service your registration and contact with us.

Eloqua employs cookies in order for its server to recognize a return visitor as a unique user. The cookies placed by the Eloqua server are readable only by Eloqua, and cookies cannot access, read or modify any other data on a computer. If a visitor refuses the Eloqua cookie, Eloqua does not gather any information on that visitor, but doing so will require you to re-enter certain information at each visit, or prevent us from customising the site's features according to your preferences. Cookies themselves do not contain any personal information. We do link the information we store in cookies to any personally identifiable information you submit while on our site.

You can view the Eloqua privacy policy here:

http://www.eloqua.com/about/privacy/

You can opt-out of Eloqua tracking here:

http://www.eloqua.com/about/privacy/opt_status/

ELQSTATUS
Liveperson LivePersonID*

We use LivePerson to enable people to chat to members of our customer team.

LivePerson uses information stored in cookies to maintain session data and to identify returning visitors by saving LivePerson-specific data such as visitor ID and last chat date. It is important to note that the cookies do not contain any private customer data, or any data that can be accessible or useful outside of LivePerson.

You can view the Liveperson privacy policy here:

http://www.liveperson.com/policies/privacy

HumanClickKEY
HumanClickACTIVE
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HumanClickCHATKEY
DoubleClick (Google) id

We use DoubleClick to help us monitor the performance of our online advertisements.

DoubleClick cookies contain no personally identifiable information.
Sometimes the cookie contains an additional identifier that is similar
in appearance to the cookie ID. This identifier is used to identify an
ad campaign to which a user was exposed previously; but no other data is
stored by DoubleClick in the cookie, and none of the data is personally
identifiable.

You can view the DoubleClick cookie policy here:

http://support.google.com/adsense/bin/answer.py?hl=en&answer=2839090

You can manage your Google Ads Preferences here:

http://www.google.com/ads/preferences

Most web browsers automatically accept cookies. However you do not have to accept cookies and you can, should you choose to at any time, reject or block the use of cookies and delete all cookies currently stored on your device. You can find out how to do this for your particular browser by clicking “help” on your browser's menu, or by visiting: www.allaboutcookies.org