A Managed Service means your performance, security and updates are taken care of, so you can focus on what you do best – providing value to customers and business projects. Think of a Managed Service Provider (MSP) as an extension of your IT team – a big extension full of Microsoft experts. We provide the support and guidance you need when you need it.
Unlock your business potential with Managed Services
Our Microsoft 365 Managed Service focuses on providing your business with the guidance and support you need to truly embrace the era of hybrid work.
Assess the health of your Microsoft 365 configurations, security settings, licence usage gaps and an analysis of support requirements.
Service engineers available 24/7/365
Manage your billing, support requests and Microsoft licences all in one place with our Provide™ Portal
World-class Net Promoter Score of 85
Proactive security, performance and cost management of your licenses
Exclusive access to more than 300 resources in our online Knowledgebase
Access to Modern Work consultants to help develop your Microsoft 365 strategy
Discover how we can start supporting you 24/7
Take a look at what’s included in our industry-leading managed service plans.
Managed Service and Support
Ready to find out how we can become an extension of your IT team?
Microsoft Solutions Partner: the highest level of support your business needs
It’s not just our customers who think we’re a big deal. Microsoft thinks so too. We’re a certified Microsoft Modern Work Solutions Partner. When you work with us, you’ll receive the highest level of support available from a partner.
“Rather than simply focusing on the technology, Cloud Direct’s specialist engineers listened to our business needs before exploring the different solutions that could work for us.”Sanjay Sood - RSM Global
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