Platforms and applications supported by LiveVault

This article is based on content from the LiveVault online Help, and details the following platforms and applications supported by LiveVault:

It also includes a section at the end entitled, Unsupported hardware and software.

(Information correct as of 11 October 2016).

The tables below indicate which platforms and applications are compatible with LiveVault, and to what degree they are supported. In the column titled, Level of Compatibility, a platform or application will be described as Tested, Known to work, or Compatible:

  • Tested: indicates that LiveVault has specifically been tested with that program or operating system and is known to work.
  • Known to work: indicates that LiveVault has not been specifically tested with that application or operating system, but there is no known reason why it would not work.
  • Compatible: indicates that the program can coexist with LiveVault on the same server without interference.

There are many other applications, not listed here, that are compatible with LiveVault.

Microsoft Windows servers

Platform

Level of Compatibility

Windows 2016

Tested

Windows 2012

Tested

Windows 2012 Disaster Recovery (DR)

Tested

Windows 2012 with Resilient File System

Tested

Windows 2012 with volumes optimized for data deduplication

Tested

Windows 2012 Storage Server - data volumes

Tested

Windows 2012 Storage Server on HP StoreEasy

Tested

Windows 2012 R2

Tested

Windows 2012 R2 DR of Enterprise or Standard

Tested

Windows 2012 R2 with Resilient File System

Tested

Windows 2012 R2 with volumes optimized for data deduplication (See Note 1 below)

Tested

Windows 2012 R2 clustered volumes optimized for data deduplication

Tested

Windows 2008

Tested

Windows 2008 DR of Enterprise or Standard

Tested

Windows 2008 R2

Tested

Windows 2008 R2 DR of Enterprise or Standard

Tested

Windows 2003

Tested

Windows 2003 DR of Enterprise or Standard

Tested

Windows 2003 DR of Small Business Server

Tested

Windows Storage Server

Known to Work

Note 1: Windows 2012 R2 with volumes optimized for data deduplication
If you redirect the restore of deduplicated data to another computer, the target computer must have the same operating system and service pack level as the original computer. Differences in the deduplication writer may cause redirected restores to fail. For more information on data deduplication, refer to your Windows documentation.

Note 2: Windows Server 2016
On some Windows Server 2016 machines, there is a problem starting LiveVault tracker driver. The operating system complains that a digitally signed driver is required. In such cases, customers should download the agent kit titled "LiveVault Agent for Windows Server 2016" on the Downloads page in the LiveVault Web Portal, and manually execute it.

 

Linux

Platform

Level of Compatibility

Red Hat Linux Backup - Release 3, 4

Tested

Red Hat Linux 5.x - Intelx86, x86_64, AMD64

Tested

Red Hat Linux 6.x - Intelx86, x86_64, AMD64

Tested

Red Hat Linux 7.x - x86_64, AMD64

Tested

SuSE Linux 10.x

Tested

SuSE Linux 11.x

Tested

Other Linux platforms; Ubuntu, Fedora, Novell, CentOS, etc.

Known to work

 

Virtual environments

Platform

Level of Compatibility

Backup of a guest operating system on VMware

Tested

Disaster Recovery of a guest operating system on VMware

Tested

Backup of a guest operating system on Hyper-V

Known to work

Disaster Recovery of a guest operating system on Hyper-V

Known to work

Disaster Recovery of guest operating system on XenServer

Known to work

 

Applications

Platform

Level of Compatibility

Exchange 2016 awareness

Tested

Exchange 2013 application-aware backup

Tested

Exchange 2013 application-aware restore to the same configured server

Tested

Exchange 2013 application-aware restore to another server (see Note 3 below)

Tested

Exchange 2013 application-aware restore on DAG

Tested

Exchange 2010 application-aware backup

Tested

Exchange 2010 application-aware restore to the same configured server

Tested

Exchange 2010 application-aware restore to another server

Tested

Exchange 2010 application-aware restore on DAG

Tested

Exchange 2007 application-aware backup

Tested

Exchange 2007 application-aware restore to the same configured server

Tested

Exchange 2007 Restore to another server

Tested

Exchange 2007 application-aware Restore to Recovery Storage Group

Tested

Exchange 2007 application-aware backup and restore on CCR (cluster continuous replication)

Tested

Exchange 2007 application-aware backup and restore on LCR (Local continuous replication)

Known to work

Exchange 2007 application-aware backup and restore on SCR (standby continuous replication)

Known to work

Exchange 2003 application-aware backup

Tested

Exchange 2003 application-aware restore to the same configured server

Tested

Exchange 2003 Restore to another server Exchange 2003

Tested

Exchange 2003 Non-aware restore to Recovery Storage Group

Tested

Exchange 2003 application-aware restore to Recovery Storage Group

Tested

Exchange 2000 backup

Tested

Exchange 2000 Restore to the same configured server

Tested

Exchange 2000 Restore to the same configured server

Tested

Exchange 2000 Restore to another server

Tested

SQL Server 2016 awareness

Tested

SQL Server 2014 application-aware backup

Tested

SQL Server 2014 application-aware restore to the same configured server

Tested

SQL Server 2014 application-aware backup and restore on AlwaysOn Availability Groups

Tested

SQL Server 2012 application-aware backup

Tested

SQL Server 2012 application-aware restore to the same configured server

Tested

SQL Server 2012 application-aware backup and restore on AlwaysOn Availability Groups

Tested

SQL 2008 R2 application-aware backup

Tested

SQL 2008 R2 Restore database on a different server

Tested

SQL 2008 R2 application-aware backup and restore on two-node clusters

Tested

SQL 2008 R2 application-aware restore to a DB with new name on the same server

Tested

SQL 2008 R2 application-aware restore to the same DB on the same server

Tested

SQL 2008 application-aware backup

Tested

SQL 2008 Restore database on a different server

Tested

SQL 2008 application-aware restore to the same DB on the same server

Tested

SQL 2008 application-aware restore to a DB with new name on the same server

Tested

SQL 2008 application-aware backup and restore on two-node clusters

Tested

SQL 2005 application-aware backup

Tested

SQL 2005 application-aware restore to the same DB on the same server

Tested

SQL 2005 application-aware restore to a DB with new name on the same server

Tested

SQL 2005 application-aware backup and restore on two-node clusters

Tested

SQL 2005 Restore database on a different server

Tested

SQL 2000 Backup

Tested

SQL 2000 Restore to the same DB on the same server

Tested

SQL 2000 Restore to the same DB on a different server

Known to work

SQL 2000 Restore to a different DB name on the same server

Known to work

Data Protection Manager (DPM) 2010 - English-only. May fail on non-English DPM.

Tested

DPM 2007 SP1 - English-only. May fail on non-English DPM.

Tested

XenServer

Known to work

Lotus Notes

Known to work

Oracle

Known to work

MySQL

Known to work

Symantec Antivirus Corporate

Compatible

McAfee Enterprise

Compatible

EPolicy Orchestrator Agent

Compatible

BackupExec

Compatible

Norton Antivirus ScanEngine

Compatible

BrightStor ARCserve

Compatible

BrightStor ARCserve Compatibility

Compatible

BrightStor ARCserve Backup and Restore

Compatible

BackupExec w/open file option

Compatible

eTrust Antivirus

Tested

Executive Undelete RecoveryBin

Tested

TrendMicro ServerProtect

Tested

TrendMicro Control Manager

Tested

Sophos Antivirus

Tested

Symantec Mail Security for Exchange 5.0.0

Known to work

Note 3: Exchange 2013 application-aware restore to another server
Target computer must have same Microsoft Volume Shadow Copy Service (VSS) writer version as the original computer. Differences in VSS writer versions may cause redirected restores to fail.

 

Browser compatibility with the LiveVault web interface

Platform

Level of Compatibility

Internet Explorer 9 and later

Tested

Google Chrome 39.0 and later

Tested

Mozilla Firefox 34 and later

Tested

 

Unsupported hardware and software

The following paragraphs list features not supported by LiveVault.

Hardware

The following hardware is not supported by LiveVault:

  • Itanium 64-bit processors
  • Network attached drives
  • USB connected drives

Software

The following software is not supported by LiveVault:​

  • Microsoft Data Protection Manager (DPM) in non-English versions. Only the English version is supported. Backups and restores may fail on non-English versions of DPM.
  • Microsoft Exchange 2003 running on Microsoft Windows 2000. There is no support for Exchange aware backup policies in this configuration. To protect Exchange data in this configuration, back up the Exchange files application, database and log files with a standard backup policy.
  • Mozilla Firefox Web browser (prior to version 34).
  • Google Chrome browser (prior to version 39.0).

Very large directories

By default, directories with more than 500,000 files are not supported. You will need assistance from Cloud Direct to enable this functionality.