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Using BroadCloud Call Forwarding

In today's business world, fixed‐mobile convergence (FMC) isn't a luxury, it's a necessity. With more and more employees working out of the office, it's becoming increasingly difficult for customers and colleagues to reach these remote workers given the number of different devices and numbers (mobile, office, home) they may be using.

Multiple Call Forwarding options allow users to route calls to a desired location depending on pre-defined criteria.


The attached document, BroadCloud PBX: Call Forwarding, describes how to set up the following Call Forwarding options:

  • Call Forward Always
  • Call Forward Busy
  • Call Forward No Answer