What to do if you have a complaint

At Cloud Direct we endeavour to provide the best possible service and products, but in the unfortunate circumstance that you wish to complain here are some of the ways you can contact us:

How do I make a complaint?

You can submit a complaint by any of the following options:

By post to:

Cloud Direct
The Tramshed
Beehive Yard
Walcot Street
Bath
BA1 5BB

By email: techservices@clouddirect.net

By using the Contact Us form

Click here for a full Customer Complaints Code of Practice.