Azure Managed Services

Get the support you need from an Azure Expert MSP 

As Azure Expert Managed Service Provider (MSP), our job is to make sure your Azure environment never skips a beat. We’re one of only a handful of Microsoft partners globally to be recognised as an Azure Expert MSP. This accreditation highlights Microsoft’s most capable Azure partners by ensuring that they meet the most stringent requirements of any Microsoft program. What’s best is this status gives us access to exclusive Microsoft assessments and funding to support your Azure environment. 

Managed Azure to the Well Architected Framework

Our team of Azure experts will ensure your environment is aligned to Microsoft's best practice; we do that by continually monitoring against the 5 Well-Architected Framework pillars – plus Sustainability as an added extra. You'll receive regular optimisation reports, updates on how your environment is scoring in each area and feedback about the work we're doing.

Reliability

Design and operate mission-critical systems with confidence 

Security

We help you build and manage proactively secured workloads in Azure 

Cost Optimisation

Manage and optimise your cloud costs to focus on what matters most 

Operational Excellence

Ensure your applications run effectively across infrastructures, so customers benefit from an optimised experience 

Performance Efficiency

Prioritise scalability with design and implementation, to lower maintenance costs, increase agility, and improve user experience 

Sustainability

Use regular sustainability reports to monitor your carbon emissions. We’ll advise you on the greenest ways to optimise your Azure environment.

How we manage your environment

Azure is at the heart of your business – and ours. As an Azure Expert MSP, our job is to make sure it never skips a beat. We will look after your Azure environment and make sure it's running to best practice. Azure managed service customers have their environments monitored and proactively managed by a dedicated team of Azure experts. Our Azure managed service combines six key areas to keep your environment operating at peak performance.

Support

Get the support you deserve around-the-clock from our service engineers who are there to ensure your environment is operational and working as expected. We’ve got you covered 24x7x365.

Monitoring

We provide proactive monitoring to ensure your systems run optimally and securely with regular feedback so you’re always in the loop. Stay confident knowing your environment is in safe hands, and expert eyes.

Remediation

With proactive monitoring, we’ll pick up on any incidents, bugs, security attacks, and more – ready to remediate issues. We ensure your applications run effectively across infrastructures, so customers benefit from an optimised experience.

Optimisation

Identify opportunities to cut costs, improve your security posture and reduce your Azure carbon emissions. We’ll help you understand the next steps to run your environment optimally.

"Cloud Direct offered the online real-time portal, which is fantastic because it empowers us to see what the consumption is, how it relates to budget and what the ongoing costs are."
Avril Chester - IT Director, Scope

Top 5 benefits of Azure Managed Service 

To help you understand the value of an Azure Managed Service, we’ve compiled the top 5 benefits of Azure Managed Service.

Speak to an expert

We know we’re a bit special. We’ll give you something our competitors won’t. But we don’t want them to see it. Get in touch to discover the full details of our managed service, we promise you won’t be disappointed.